Synaptics SMBus Driver issues are very common, and the internet is loaded with inquiries to fix Synaptics SMBus Driver issue in Windows 10. Proper functioning of Synaptics SMBus Driver is important as it drives the touchpads in many of the laptops out there. A bad Synaptics SMBus Driver can either cause your laptop touchpad to completely stop working or touchpad scroll to stop working. The reason behind Synaptics SMBus touchpad not working could be a faulty driver, latest Windows 10 update messing with your driver, or some other reason.
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Using a mouse and keyboard Press the Windows key, type Control Panel, and then press Enter. Select Hardware and Sound. Under Devices and Printers, select Mouse. In the Mouse Properties window, select the tab labeled TouchPad, ClickPad, or something similar. On the TouchPad tab, there should be an. When using a computer with a mouse, the directions for holding down a key as you drag work as expected. But if using a touchpad, you may need a bit more finger-work. Click+drag (Example: scrollbars) Click and hold the left touchpad button. Run the index finger of your other hand repeatedly across the touchpad diagonally. Release the left touchpad button when you are finished. SHIFT+click+drag (Example: setting items on Layers 2 and 3).
In this article, we cover the possibilities that may lead to this issue. Accordingly, we will see how to fix Synaptics SMBus Driver issue to get your touchpad up and running. Let us begin.
#1 – Check For Latest Windows Driver Updates
The first thing for you to do is check for new Windows updates. If you find a new update, install it. Here’s how to do it:
Step 1: Open the Start menu on your PC by pressing the Start icon or by pressing the Windows button on your keyboard. Type Settings, then click on the Settings option that appears in the search result.
Step 2: In the Settings window, find and click on Update and security option.
Step 3: Now, in the new window, under the Windows Update section, click on Check for updates button. This will look if there are any new Windows updates available, and list them if there are any.
Step 4: Install all of the new updates.
Installing new updates will restart your Laptop. See if this method did fix Synaptics SMBus Driver issue. If not, then it’s time to roll back Synaptics SMBus Driver.
#2 – Roll Back Synaptics SMBus Driver
You can always roll back a driver update to get a device working on your laptop. Here are the steps to roll back driver updates to fix Synaptics SMBus touchpad issue:
Step 1: Open Device manager. To do so, press Windows + X keys together, then select Device Manager from the menu that opens up.
Step 2: In Device Manager window, look for Mice and other pointing devices option. Click on it to expand it. From the expanded list, double click on the Synaptics SMBus driver (in this case, Synaptics SMBus Touchpad); its Properties window will open.
Step 3: In the Properties window, go to the Driver tab. From there, click on the Roll Back Driver button.
After rolling back the driver updates, restart your laptop and check if this fix made your touchpad work.
There are chances that the Roll Back Driver button will be greyed out and unclickable. This means that you cannot roll back the updates.
In such case, you are left with the option to update the driver to fix Synaptics SMBus driver problem.
#3 – Update Synaptics SMBus Driver
There are two ways to update Synaptics SMBus Driver. If the first one fails, you can try the second one to resolve Synaptics SMBus Driver issue.
Method 1: Automatically Update Synaptics SMBus Driver
Step 1: Press Windows + X keys together. From the menu that appears, click on Device Manager.
Step 2: In Device Manager, look for Synaptics SMBus driver, as we did in Step 2 of #2 Black and white 2 for mac download. fix above. From the context menu, click on the Update Driver option. This will open a dialogue box.
Step 3: From the Dialog box, select the Search automatically for updated driver software option. This will look for the latest driver for your Synaptics SMBus touchpad.
If a new update is not found, you will get a message that The best drivers for your device are already installed. How to Make Windows Look Like a Mac OS X 10.8 Mountain Lion.
If a new update is found, install the update. Restart your computer and check if the touchpad works. If it doesn’t fix Synaptics SMBus Driver issue, try Method 2.
Method 2: Install Synaptics SMBus Driver Manually
To manually update the driver, download latest Synaptics SMBus Driver from your Laptop Manufacturer’s website. After downloading the driver, follow the steps 1 and 2 of Method 1 above. Then, from the dialogue box, select the Browse my computer for driver software option.
Browse and then select the downloaded driver to install it.
When the installation is complete, reboot your Laptop and check if this was a successful fix to Synaptics SMBus Driver issue. It didn’t work? Let’s try this one last thing.
#4 – Modify Synaptics Registry Key Value
You can fix Synaptics SMBus touchpad issue by changing the value of Registry key related to it. It’s very easy; here’s how to do it:
Step 1: Press Windows + R keys simultaneously to open the Run box. In the Run box, type regedit and then press Enter. This will open up the Regedit window.
Step 2: In the left pane of Regedit window that opens, look for the following registry key:
- HKEY_LOCAL_MACHINE
- SOFTWARE
- SynTP
- Install
When found, click on it.
Step 3: Now in the right pane, look for DeleteUserSettingOnUpgrade option, and double-click on it. After that, you will have to change its value to 0(zero). Save changes after entering the value.
Step 4: Restart you Laptop after applying registry changes.
After the restart, you can again check if this did fix Synaptics SMBus Driver issue.
Note: You need to be extra cautious while working with Registry. A single unwanted change in Registry can screw your computer up.
Closing Words
If none of the above methods solved your issue with Synaptics SMBus Driver, then you have two options left. You can either talk to the tech support guys of your laptop manufacturing brand. Or, simply carry your laptop to the nearest service centre of your laptop’s brand. They will be able to help you in an easy and comprehensive way.
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Touchpad scroll not working is a very common issue that has been observed with many laptop users. Usually, the touchpad scroll is located at the right side of the touchpad of a laptop. With the help of a single finger, one can easily scroll up or down while browsing the internet, files, documents, etc.
The instances when touchpad scroll stops working usually occur after Windows updates or due to other issues at times.
The introduction of Double Finger Scroll Touchpads has replaced touchpad scroll. But, there are a large number of laptop users who still have laptops and notebooks with touchpad scrolls. Mp3 ringtones free download to pc. With touchpad scroll not working in Windows 10, getting a new laptop with double finger scroll might be a solution for few, but it’s not practical for most of us. Thus, we try to fix the Touchpad Scroll Not Working issue in this article. Let us see…
Before we proceed, I’d like to mention that these solutions work the same, regardless of your laptop brand. The following solutions can fix touchpad scroll not working for Dell, HP, Lenovo, Acer, etc.
How To Fix Touchpad Not Scrolling: Windows 10
The first step to fix a non-functioning touchpad scroll is NOT TO PANIC.
There are huge chances that you updated your Windows 10. And, right after the update, your touchpad scroll stopped working. Sometimes, the reason might be something else. So, we are going to keep all the possibilities open while trying to fix touchpad scroll not working issue.
Method 1: Reboot/Restart Your PC
Whatever be the case, at times, a simple restart might fix the problem. Do not shy away, just give your PC a reboot. It’s a standard procedure. Every tech-support guy’s dream is to get customers PC restarted to get the problem solved, so I’m just trying to follow the legacy. Just kidding, I’m serious; Have you tried to restart your PC?
So, you’re back, huh? Still touchpad scroll not working? It’s time to shut down your PC, and start it in Safe Mode. If your touchpad scroll starts to work, then it’s probably the startup programs that are keeping your touchpad scroll from working.
How To Start PC IN Safe Mode
While you start your computer, you will hear a beep tone. As soon as you hear that tone, start pressing the F8 button continuously. Keep an interval of around half a second between every press, until you see the Advanced Boot Options screen.
Select the Safe Mode option and hit Enter key. Your PC will start in Safe Mode. If the touchpad scroll is not scrolling, then there is some issue with startup applications.
To stop unwanted startup applications, you can visit the startup menu.
Press Windows + R keys together. The RUn box will appear. Type msconfig and press Ok. This will open the System Configuration window. Here, go to Startup tab.
Here, you can unselect and disable all the programs except those whose manufacturers are Intel Corporation and Manufacturing brand of your PC. For example, I unselected all startup items except those with manufacturers Dell and Intel. After that, press Ok to save the settings. Restart your PC and see if this works.
So, until here, we were carrying out basic troubleshooting. Now let’s checkout a couple advanced methods, which will resolve the touchpad scroll not working in Windows 10 issue in almost 95% of the cases.
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Method 2: Roll Back Touchpad Driver Update
One of the major problems, when touchpad scroll stopped working for people, is because of driver issue. There might be chances that the new driver update is incompatible or simply not functioning well with the touchpad. You can fix this issue by rolling back touchpad driver update. Now, there’s no rocket science behind this. You can rollback touchpad driver update to fix touchpad scroll not working in Windows 10 issue through following steps:
Step 1: In Windows 10, press Windows + X keys together. This opens up the Quick Access menu. From the menu list, click on the Device Manager option.
Step 2: In the Device Manager window, look for “Mice and other pointing devices” option. Click on it to expand it. From there, you will have to right click on the touchpad driver option. From the context menu, select the Properties option.
Step 3: In the Properties window, go to the Driver tab. Here, you will find several options and buttons. One of the buttons which you want to click on is “Roll Back Driver“.
If you find the Roll Back Driver option to be grayed out, it means that your touchpad driver has not been updated yet. One of the things you can do is, go to your Laptop / Notepad manufacturer’s website, select your PC model, and download the immediately earlier version of touchpad driver. Install the driver and see if this works.
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Method 3: Update Touchpad Driver
The next thing to do to fix touchpad not scrolling issue is to update your touchpad driver to the latest version. The process to update driver is somewhat similar to that of rolling back the updates.
Follow the steps mentioned in the above method to open Device Manager. When in Device Manager, right click on the touchpad driver option like mentioned above and select Properties option.
From the properties window, you will have to select the Update Driver option, instead of Roll Back Driver option.
Once the update is complete, restart your PC and see if the issue has been fixed.
Alternative way to update Touchpad Driver
If the above method didn’t work, the following method will probably fix the touchpad not scrolling issue.
Step 1: Open Device Manager as shown above. Go to the touchpad driver and right click on it. From the right-click menu, select the Uninstall option. After uninstall is complete, Restart your PC. It is suggested to have a mouse connected before uninstalling the touchpad driver. If you do not have access to a mouse, it is suggested that you carry out the second step first.
Step 2: Go to the website of your PC’s manufacturer, select your model number, and download the latest touchpad driver from there in compatibility mode.
Step 3: Right click on the downloaded driver file, and click on Properties.
Step 4: Go to the Compatibility tab in Properties window. There, you have to select the “Run this program in Compatibility mode” option, then from the dropdown, select your current OS, that is Windows 10.
Step 5: Install driver and restart your PC.
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This would solve the problem for you and your touchpad scroll would be working fine.
Method 4: Enable Virtual Scrolling
Here’s another thing that you could try to fix the touchpad scroll not working issue. Enable Virtual Scrolling from the Control panel. Here’s how to do it:
Step 1: Open Start menu and type “Control Panel“. Click and open Control Panel.
Step 2: In Control Panel, you have to select the Mouse option. If you cannot find Mouse, it means the options show up as categories. Click on the Hardware option to find the Mouse option.
Step 3: In the Mouse window, go to the Pointing Device Properties tab. Here, click on the “Device Settings” option.
Step 4: From this window, select the “Virtual Scrolling” and “Long Distance Scrolling” options. Checkmark other necessary options to according to your preference.
Step 5: Now, select the Scrolling Region and point the area where touchpad scroll is available on your touchpad.
Note: This is not exactly a fix to the issue of touchpad scroll not working in Windows 10, but an alternate solution to scroll using your laptop touchpad.
Closing Words
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Although these methods will definitely solve your problem, you are probably reading this because none of the solutions worked for you (sad and irritating at the same time). Probably it’s a hardware problem; you never know. It’s time you take your laptop for a check at the nearest service center and utilize that unused warranty card that you probably forgot about. I know it’s a hassle and takes time, but that’s the perk of getting your PC checked by professionals.
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